About the Store
Hayes Unique Boutique is a business who takes pride in custom made handbags, slippers, hats, ponchos and specials gift for cancer survivors and their love ones. Hayes Unique Boutique was established in 2007 for people who was diagnose with cancer, and its sole purpose is to bring joy and hope to those who are in need. We strive in giving strength to those who are fighting this battle everyday.
As the business grew in popularity, we decided in 2007 to expand our services to small retailers and boutiques. As we have grown to serve our customers throughout the United States and Canada, we have also expanded our product offering. Our customers now include some of the biggest cancer organization in the United States. We pride ourselves on outstanding value, top notch customer service, and fast shipping. We maintain our own inventory at our warehouse in eastern Maryland.
We offer our customers an endless assortment of merchandise that features handbags, hats, slippers, scarves, ponchos, and incentive gifts. We also carry an extensive line of other gift items. In 2007, we began offering specials on many of our products. Recently we added a large selection of fleece items, children collection and baby accessories.
Shipping & Returns
Returns and Exchanges
Any item may be returned for a full refund of the product's cost within 7 days of purchase as long as all of the items are in the package. We are happy to exchange apparel in its original condition for the same product but in a different size within 7 days of purchase. Items for return or exchange must arrive in their original condition.
For your protection, we suggest using a shipping service that provides tracking information, delivery confirmation or signature-required delivery for breakable and high value returns, and that you insure the package for the value of the item(s) enclosed.
We cannot accept returns of items that do not have their original packing slip. You will be credited for the item that is being returned. We do not credit shipping costs.
If We Made An Error or Your Item Arrives Damaged
In the event that a problem with your merchandise is the result of our error, we'll pay return shipping costs for an exchange (no charge to re-ship your correct item) or arrange to have a damaged item re-sent or refunded. Please email us at
hayesuniqueboutique2@yahoo.com to make arrangements.
"Out of Stock" Products
We make every effort to keep products in stock. "Out of stock" products are typically re-stocked within 1-2 weeks, depending on the location of the product's supplier. We apologize for any inconvenience this may cause and thank you for your patience.
Estimating Your Delivery Time:
Orders are typically packed and shipped two to five days of the purchase as long as order is received by 3:00 pm EST. After the order has shipped, delivery occurs on average within five to seven business days. Some orders may take up to two weeks.
About Us
Our company is based on the belief that our customers' needs are of the upmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
Location:
Hayes Unique Boutique
1015 Skidmore Drive
Annapolis, MD 21409
Hours:
Online 24/7
Phone:
800-335-4514